Privacy Policy

Astirvie LLC privacy policy. Last updated 5/19/2021

Privacy Policy

Astirvie, LLC ("Astirvie"“us” “we” “our”) is the owner of this website. Astirvie recognizes the importance of protecting your personal and financial information. Astirvie operates only within the United States and its protectorates and territories. Use by any person outside of the United States and its protectorates and territories is prohibited. If you do not live in United States and its protectorates and territories, do not use this Website. One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Astirvie and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@astirvie.com

The following information is designed to help you understand the information collection practices of Astirvie.

Changes to this Privacy Policy

Astirvie reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. Such changes shall be effective immediately upon posting. We suggest that you review this Policy periodically for changes.

Sites Covered by this Privacy Statement

This privacy statement applies to astrive.com website. It does not apply to any linked sites. To learn about the privacy policy of a linked site, please refer to the privacy statement for that site. A linked site includes sites to purchase Astirvie products.

Information Collection and Use

Personally Identifiable Information: The personally identifiable information you submit to Astirvie is used only to service accounts and/or to provide you with information on Astirvie products and services.

The types of personal information that may be collected may include: name, address, e-mail address and telephone number. We will not sell, share or rent your personally identifiable information to others in contravention of this Privacy Policy, with exception to sharing with third party service providers contracted by Astirvie (please see “Email and Marketing”, below). Please contact us by email or telephone as specified below to update your account information whenever such information ceases to be complete or accurate.

Additionally, if you are accessing parts of Astirvie’s Website that are password protected, then (a) once you submit your password and enter, the Website will recognize who you are and collect all information that you submit, including all electronic information (including all transaction information), and (b) any information collected about you from this Website may be associated with other identifying information that we have about you.

Aggregate Information: We generally record certain usage information, such as the number and frequency of visitors to our Website. This information may include the websites that you access immediately before and after your visit to our Website, the Internet browser you are using and your Internet Protocol (IP) address. If we use such data at all it will be on an aggregate basis, and we will not disclose to third parties any information that could be used to identify you personally.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• Google

https://policies.google.com/technologies/ads 

“Cookies” are small files placed on your hard drive. Each website that you visit can send its own cookie to your browser if your browser preferences allow it. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Website. In addition, a number of companies offer utilities designed to help you visit websites anonymously.

Cookies or other technology help us to provide customized services and information. We use cookies to tell us how and when pages in our Website are visited, what our users’ technology preferences are (such as what type of video player they use) and whether our Website is functioning properly.

Additionally, you may encounter cookies or other similar devices on our Website that are placed by third parties. We do not control the use of cookies by third parties.

Compliance with Laws: Astirvie does not automatically collect personally identifiable information from visitors to our Websites. We will not provide any personally identifiable information to any other persons, except (a) if we are required to make disclosures to the government or private parties in connection with a lawsuit, subpoena, investigation, similar proceedings or regulatory examination, (b) to comply with applicable laws or regulations, (c) to enforce these Terms, or (d) to share information with our affiliates or service providers in connection with providing services to you. We can (and you authorize us to) disclose any such information in those circumstances.

E-mail and Marketing

Astirvie does not sell or share our customers’ e-mail addresses, nor will we provide your personal information to third parties for their marketing purposes; however, we may share your information with third-party vendors contracted by Astirvie to provide services on our behalf. For example, we may use a third party to provide communication services such as email delivery or advertising.  You can opt-out of email communications from us at any time by using the opt-out links included in our communications, or emailing us with subject line Opt-Out directly to info@astirvie.com.

How We Use Cookies

We may use Cookie Information (small text files that are stored on browsers or devices by websites, apps, online media, and advertisements) and Automatically Collected Information to: (a) authenticate users, (b) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Services; (c) provide customized advertisements, content, and information across your devices; (d) monitor and analyze the effectiveness of Services and third-party marketing activities; (e) monitor and analyze aggregate site usage metrics and trends such as total number of visitors, pages viewed and popular content to better understand the online behaviors and interests of people who leverage our services; and (f) track your entries, submissions, and status in any promotions or other activities. We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services. Certain Services are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of certain Services may be limited or not possible.

Children’s Privacy

Although this Website is not targeted toward children, we are concerned about the safety and privacy of children who use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a child under 13 has provided us with personally identifiable information without verifiable parental consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without verifiable parental consent, he or she should contact us.

Information Collected from Children Under the Age of 13

The Company may collect and store persistent identifiers such as cookies or IP addresses consent for the purpose of supporting the internal operation of the Service.

We may collect and store other personal information about children if this information is submitted by a child with prior parent consent or by the parent or legal guardian of the child.

The Company may collect and store the following types of personal information about a child when submitted by a child with prior parental consent or by the parent or legal guardian:

• First and/or last name

• Date of birth

• Gender

• Grade level

• Email address

• Telephone number

• Parent's or guardian's name

• Parent's or guardian's email address

For further details on the information We might collect, You can refer to the "Types of Data Collected" section of this Privacy Policy. We follow our standard Privacy Policy for the disclosure of personal information collected from and about children.

Third Party Websites

Astirvie may establish links between this Website and one or more websites operated by third parties. Astirvie has no control over any such other websites, the contents therein or the products/services offered. Your access to and use of such linked websites is governed by the terms of use and privacy policies of those sites, and shall be at your own risk. Astirvie disclaims responsibility for the privacy policies and customer information practices of third-party internet websites hyperlinked from our Website.

Security

No data transmission over the internet can be 100% secure, so Astirvie cannot ensure or warrant the security of any information you submit to us on this Website. However, Astirvie seeks to protect your personal information when you transact business on our Website by requiring the use of a browser software program that supports industry standard SSL encryption with 128-bit key lengths. The “128-bit” designation refers to the length of the key used to encrypt the data being transmitted, with a longer key representing a higher level of security. 

How We Use Your Information

Your information is a critical component of the products and services that you receive from us relating to personalization, maintenance and improvement. We use the information:

a. To create and update users’ accounts.

b. To operate, maintain and improve the Services and create new features and functionality.

c. To verify purchasers’ and cardholders’ identity, background history, and eligibility to participate in a transaction. Offer, process, or facilitate payments for our services, process transactions and send notices about your transactions or your network activity;

d. To match purchasers and card holders to users requesting services. Users are matched based on rewards spread, availability, proximity, credit allotted, and other factors;

e. To enhance the security of our Services should you provide us the ability to access geolocation information in order to provide you with location-specific options, functionality, offers, advertising, quick access to relevant information, previous locations, search results, etc.; 

f. To resolve disputes, collect fees, and troubleshoot problems;

g. To customize, personalize, measure, and improve our content, layout and overall services;

h. To contact you for administrative purposes such as customer service to provide support. This includes but is not limited to: 

• Directing questions to the appropriate customer support person

• Informing users of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of Astirvie or its partners

• Investigating and addressing user concerns

• Monitoring and improving our support responses and processes;

i. To address intellectual property, right of privacy or defamation issues related to content you have posted or created using our Services;

j. To perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;

k. To screen or identify purchasers or cardholders before enabling their use of our services and at subsequent intervals, including through reviews of credit availability, where permitted by law, to help prevent use of our services by unfit parties;

l. To investigate or address claims or disputes relating to use of Astirvie’s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

m. To use profile, usage, and other data from user devices in order to help, prevent, detect, or combat identify theft or fraudulent activity. 

n. To deactivate users who are identified as having engaged in fraud or activities that may otherwise harm Astirvie, its users, and others. In some cases, such as when a user is determined to be abusing any future Astirvie’s referral program or having entered into suspected fraudulent charges, such behavior may result in automatic deactivation;

o. To test, research, analyze, develop products and machine learning models to improve the experience of our users, the safety and security of our services, the development of new products and features, and our ability to prevent the use of our services for illegal or improper purposes;

p. To provide you the additional services that you request by connecting to a non-affiliated third parties using the website;

q. To compare information for accuracy and verify it with third parties;

r. To send you promotional materials, offers, and/or messages related to the Services and the activities of third parties we work with. Generally, you can opt out of receiving promotional, survey, news, platform updates, and event related communications, through links provided in the messages, by updating your account preferences through the Services, or by contacting us directly at info@asitrvie.com

s. To, from time-to-time, or within certain components of our service, make recommendations regarding financial products and services that may be of interest to you (including credit cards, personal loans, home loans and other financial products and services offered by Astirvie or our partners). For example, if a user has used a card or indicated they like a card, we may send them e-mails regarding similar offers related to those services. Although we may send users communications about Astirvie’s products and services, we do not sell users’ personal data to, or share it with, such partners or others for purposes of their own direct marketing or advertising, except with users’ consent. Astirvie may use the data we collect to market our services to our users. We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of Astirvie’s services, and user preferences and settings.

Our Commitment to Protecting and Storing your Data Securely.

We are committed to using all appropriate guardrails to optimize the security of your data and our systems. While we cannot ensure that personal information may not be altered, accessed, disclosed, or destroyed by a breach; we strive to protect the information above by complying with applicable US Federal and State Regulations. If we become aware of a breach of administrative, operational, etc., systems then we may attempt to notify you electronically so that you can take appropriate protective steps. If users transmit any information to us through our Services or store on the Site, you do so at your own risk. Given the above, we advise that our users take any precautionary measures they can to protect their personal data. 

By using our Services, you agree that we may communicate with you electronically at the e-mail address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach), please email us at and info@astirvie.com.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

EEA RESIDENT RIGHTS

If you are a resident of the European Economic Area, you have the following data protection rights:

• If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the "How to contact us".

• In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the "How to contact us."

• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. Registered users can manage their account settings and email marketing preferences as described in the "Choices Regarding Your Personal Information" section below. If you are an unregistered user, or to opt-out of other forms of marketing (such as postal marketing or telemarketing), you may contact us using the contact details provided under the "How to contact us."

• Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We will respond to all requests within a reasonable timeframe. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Effective Date

This privacy statement has been updated as of May 19,2021. We reserve the right to change this statement. If we change it, we will post the current privacy statement on this page. Any changes to this statement will be effective as of the day they are posted.

Contact Us

If you have any questions about this Privacy Policy or our privacy related practices, please contact us at: info@astirvie.com